Great experience! Could not have felt more comfortable, just picked up my dress and it turned out great! Everyone was so helpful and they worked with my quick time frame. Alterations were perfect, I also added a quick alteration before I left for a ferry and they were able to make it happen. I wish I could remember everyone’s names but they made it a great first experience for me! I would recommend for everyone to go to Lisa’s bridal. In my opinion I was a low paying customer compared to some dresses and I was still treated the same as everyone else through out the whole process. Grateful for the women who made my experience wonderful!
The ladies at Lisa’s Bridal Salon are absolutely fabulous! Celia was unbelievable. She went above and beyond what I expected to make sure I was happy with my mother of the groom dress purchase. Lorena in alterations was also very helpful. Her knowledge and expertise helped me with making decisions so that I was happy with the final product. I would not hesitate to purchase a special occasion dress from Lisa’s Bridal again.
This morning I travelled from Vancouver to Lisa’s Bridal for my fourth time. This time alone as I did not want to ask my friends for more help. I tried my dress after the second alteration. I was feeling tired and emotional, but excited to finally get the dress done. The seamstress’ name I believe was Elena, a quite, detailed and very professional Russian lady that I had seen before. I tried my dress again and instantly felt happy with her work. I immediately rushed to hug her. As per my surprise, she then went inside her atelier and grab a pair of her shoes. They were new and in my sized. They looked so elegant! She decided to gave them to me and I found myself hugging her for a second time! With few shy smiles she made me feel like cinderella for an instant 🙂 Thank-you again Elena for your valuable help, detail and dedication. You made me very very happy today! I totally recommend your services. You are great! And thanks to Diana, our dress shopper assistant, who enjoy with my friends and I trying different dresses. Finally, many thanks to the professional receptionists for their kind attention and flexibility. If you are one this girls that does not have a clear idea of what dress you want, but you would like to try different styles in different prices, Lisa’s Bridal is definitively the place to go! Even if you live in Vancouver 🙂 Congrats to the store
My daughter and I came here today right at opening looking for her grad dress. Right away we were greater warmly by Jenna at the front who got us off to a great start by giving us an explaination of how to find what we were looking for. Soon after we were introduced to Lorena (not sure of spelling sorry) who was just amazing. She really listened to what we were saying as we looked through all the gorgeous dresses and even picked out a dress that had initially not caught my daunghters eye. After trying this dress on first, we all knew it was the one. The staff provided a warm and welcoming atmosphere which we could feel from the other customers in the store as well. This was our first and only stop of the day as we purchased that dress. We had no need to go anywhere else after such a positive experience. Big thanks to the whole team for making our trip from Victoria such a success. We would 100% recommend this store to anyone who’s looking for a formal dress!
Excellent service, and selection that fit my tight budget. This is the third dress I’ve bought here. I’m very pleased and both my daughters love their grad dresses!
Karen was a God send! I gave her a general idea of what I was looking for and she picked the absolute perfect dress from the start. She was also so fun and made the experience very special for me and my ladies. And I LOVE my dress! It is so perfect and she made that possible. Great shop with an ideal price point for quality and a welcoming vibe.
Excellent and friendly service by helpful staff with what seems to be infinite patience.
Nice place to shop, you get a lot personal attention.
Julie, Thank you so much for helping me find the dress of my dreams! You were such a pleasure to work with and I appreciated your help and your expertise so much. You are amazing at what you do!
Thank you si much for making my dress sopping experience a perfect one. I’m still so in love with my dress that Karen picked out on Day One of shopping! You ladies are real professionals and were so amazing to work with – from bookings ti the dress to alterations to my veil, you kept me beaming. THANK YOU.
Just wanted to say thank you for selling me the dress of my dreams!
We have been to countless bridal salons in the lower mainland and Lisas Bridal is by far the best store! From the moment we arrived to saying yes to the dress, we had the best experience ever! The woman who helped us from the beginning to the end made our experience unforgettable and she picked dresses we never thought of. Best customer service we have ever had, thanks to Shelley. So warm, caring and all around the most amazing woman. She gave us hugs and we left feeling so happy that she found the perfect dress. Thank you so much! This bridal salon was a breathe of fresh air. Great selection of gowns as well with great prices! I will be recommending all family and friends here because of this outstanding experience! If you need a gown ask for Shelley she is outstanding!
My best friend is getting married and we went to find her wedding dress – first of all it was totally what I imagined it would be like from watching say yes to the dress lol bit it was awesome! Our lady was so helpful, extremely knowledgeable and very friendly! My friend fell in lover with one dress but didn’t have a size that fit her as a sample and we were sad because we wanted to see it on, well, the manager happened to see this and found one that just came in and hadn’t been put out! It was THE dress and the whole process was awesome! I’m engaged and can’t wait to look their first myself 🙂
I got my prom dress here today and i cannot express how happy i was with the service. it was my first time shopping for a formal dress and The lady that was assigned to help me made me feel such a princess. very patient and helped me with my choices. once my mom did the first payment, also the front desk lady (cashier) was super sweet, the lady assigned to me congratulated me for choosing a dress and hugged me and my mom. so much styles to choose from and prices are reasonable for the quality. recommended this to my friends! Highly recommend this place to everyone
I recently visited the salon to buy my daughter her prom dress, we had Shelly help us and she was a Angel!!! Very helpful and so wonderful with my daughter. We found a beautiful dress, and had a all around GREAT experience!
Located in new west bridal lane. Great selection in the store. Many many dresses to choose from. Also they have all the accessories and also men’s. It’s best to make an appointment but if you don’t, they are pretty accommodating. You get 1.5 hours usually. Karen is amazing. Fast and efficient and She says it how it is! Ask for her!
I had the best experience here !!! Karen my consultant was amazing !!! She went above and beyond for me and made the experience for my family is much fun !!! She told me which dress would be good for the season and for my body and got me to try dresses on that she knew wouldn’t look good for I knew what to better look for which I loved !!! I ended up finding my dress the second dress I tried on but we still tried more on after just to be sure but the dress I picked out is absolutely the dress of my dreams and I can not wait till my wedding day to try it on. I can’t wait to get it back and come back to see Karen and to visit Lisa’s bridal! All brides should come here and have Karen as their consultant !!! Such a beautiful location and amazing experience !!! I can’t wait to get my dress in and start fittings 😍
My stylist was Irene and she was incredible! I was a walk-in and they fit me in on a busy Sunday (today). I only have 3 months to my wedding date, which means I couldn’t custom order and a low budget (on the lowest end for most stores). Irene only showed me things in my budget range and even emphasized the ones in the lower end of my range. She was kind, sweet, so patient and really, really helpful!
I found the perfect dress within my budget. Throughout the fitting I was humming and hawing over the last two dresses and she didn’t push me or rush me. So great! Other associates helped me and even the manager helped me out.
I had an amazing experience and I found a great dress without breaking the bank!
I am so glad that I came to Lisa’s Bridal Salon in Oct of 2016 (on recommendation of another bridal shop), it was the one store where I found THE DRESS. I had visited about half a dozen other stores, and all of the dresses could work but I hadn’t been over the moon about any. So much so, that I thought settling was normal.
When I arrived for my appointment, I had a pretty specific list of what I thought I wanted. Lorena, picked the dresses that I outlined and then asked if I would try a few she would pick for my body type. I had been wanting a professional to help me, but I had yet to find a store associate that knew the exact fits of the dresses.
In the fitting room we started with the dresses I wanted, and I had the same unsure reaction knowing they could work but were nothing outstanding. Then I tried her picks, and they blew me out of the water. At first I wasn’t sure I could pull them off as they were entirely different from what I thought. Lorena was so professional and encouraging, she actually told me today would not be the day I would decide, that instead I should go home and sleep on it for a few days as the style was new to me, come back, retry and then I would know. Boy was she right. As soon as I got home that night, I cancelled the other two appointments at stores I had not been to. I knew without a doubt that I would be saying yes to the dress at Lisa’s Bridal.
When I came back for the second time, I knew the instant I put the dress on that it was the one. I honestly can’t imagine my wedding day without this dress. I received endless compliments and I truly felt that I was the most beautiful bride I could be.
My entire experience at Lisa’s Bridal was fantastic. Along with the dress I ordered the veil, it was simple, classic, and a perfect compliment. I also did my alterations with Lisa’s Bridal, the dress fit perfect after the one fitting.
I would 100% recommend Lisa’s Bridal to anyone.
I cannot begin to explain the exceptional experience I had at Lisa’s Bridal. From first appointment to my very last, all staff were patient, down to earth and personal, I truly felt like the most important person in the room, even with many other brides coming and going. Most importantly, Tina, took care of every detail for me when making my dress fit me perfectly. Being alone for my fittings with my family so far away, was hard but Tina took me under her wing and I truly felt like her family. She put in extra hours, was diligent, efficient and professional. I left the salon feeling over flowing with emotion, happy my dress was perfect, and feeling so blessed that I was lucky to have met someone with such a beautiful soul like Tina. Through this process as a bride, you do not realize the amount of people that will play significant roles into making sure your big day is extra special, people that you will likely never encounter again, but they do, they sometimes play the biggest and most important roles and Tina was one of those people. To all the brides considering Lisa’s – you won’t be disappointed, the staff are salt of the earth individuals who truly want you to have the BEST experience, and will ensure you do from beginning to end.
I went here this past Saturday with my mom, sister and bff. From the moment we walked in it was great service. Our consultant Karen was amazing, I showed her a picture of the style of dress I was interested in and she knew exactly what dress to pull. We pulled about 10 dresses but only tried on the one that she recommended and it was the one. I didn’t bother trying on the others. Karen gave us all advice on how to wear/walk and take care of the dress on the big day and wasn’t scared to be honest, she was just amazing and personable. I would highly recommend this salon to everyone.
Ah! I cannot say enough great things about Lisa’s Bridal! I went there after thinking I might have found my dress at another Salon but gosh did they ever top that dress! I will say that I had a great experience at the first salon as well but that just didn’t end up being the dream dress! We walked into Lisa’s a little early for my appointment so one of the staff members, Nelson, brought myself and entourage in early to look around. I showed him a photo of what I was looking for and he pulled the most beautiful dress I had ever seen! My consultant Lorena was equally as incredible. She was patient but also knew all the right questions to ask to ensure I found my dream dress. Low and behold that first dress was it and I said yes to the dress! Lorena pulled the perfect veil to match and I never wanted to take the dress off! I highly recommend Lisa’s bridal as a one of the first stops for dress shopping!
Bought my daughters grad dress from here.. Beautiful dresses.. fantastic customer service!
I purchased a gorgeous ball gown for my Hawaiian wedding before realizing it may be too unmanageable for the ‘trash the dress’ session we also planned. I needed a second dress – fast! Rita nailed it right away, choosing a flowy dress with a train that would look great in the water but not weigh me down.
Everyone at Lisa’s was so kind, interested, and helpful. They were always on top of my rush order. Sheila in alterations deserves a special shout out for her patience, expert advice and quality of work.
Trashing the dress was a blast. And despite its ill treatment, there were no tears, missing beading, or stains.
Picked up my dress from alterations this morning and couldn’t be happier with Lisa’s Bridal. The process from start to finish was exceptional. My dress fits like a dream and their seamstress that handled my questions and alterations was fantastic and lovely to work with.
I would recommend this store to any bride to be <3 Thanks to the Lisa’s Bridal team! You guys are great!
We are the parents of the bride and she is our only child so this moment has to be special. I want to say that our consultant Rita was fantastic from the moment we walked in the door. She put a dress on our daughter that just took our breath away, she knew what exactly would be our daughter’s taste. I want to tell all of you brides to go here as you will say “YES” to the dress for sure
I had an amazing experience at Lisa’s bridal. My consultant was Diane and she was incredible! From the moment we walk in the door we were treated great. She listened to what I want but also knew what would look best on my body, giving me the best dress I could have ever imagined. It is my dream dress and I thank her very much! I highly suggest asking for Diane!
We had the best experience.Julia was exceptional.My daughter could not decide on a Grad dress and Julia was so great.She showed my daughter so many different styles and was so patient.We choose a dress and went back a week later and choose something else and then went back to the original and Julia handled it ALL for us.Thankyou Julia,you are the BEST.
We had our wedding in September and it was such a special day. And now that the dust has settled, I wanted to take a moment to give thanks to you Annabelle, and as well to Sheila in alterations. It’s hard to choose words good enough to describe my sincere appreciation. From the moment I stepped into Lisa’s Bridal, to the day I went home with my dream dress in tow, the experience was warm, genuine, hospitable and professional with personal.
You both do such a good job in your positions.
So thank you so very much for “being you”.
I would like to thank everyone who helped make my day possible including Shelley who helped pick out the bridesmaid dresses.
I had a great experience with Lisa’s bridal when I shopped there in September last year! Unfortunately I can’t remember the name of the girl who helped me pick my dress, but she was fantastic. I also dealt with Rita later on when my dress came in, which was only three months after we ordered, and she was also very helpful.
But most importantly I’d like to thank Sheila, who did my alterations! She was amazing, and since I was from out of town she did my fittings and alterations all in one day so I was able to leave with it the next day. She very obviously had a lot of experience and did an incredible job!
My name is Chantelle and I had an amazing experience with Annabelle as my consultant. I highly recommend anyone looking for their dream dress to see Annabelle! She was lovely and knew exactly what to recommend. Looking for ideas with Annabelle felt like I was designing my own dress, the options were endless and I never heard ‘no’. Annabelle was by my side each step of the way and found my dream wedding dress. I walked out of Lisa’s Bridal excited to walk down the aisle to the man of my dreams. I cannot wait till my hubby sees me in my wedding dress!!
If you want to find your dream dress and feel like you have your own personal Angel, than I recommend Annabelle. She knew what I wanted and helped me find it. Thank you!
After 2 days of shopping with my beautiful mother and my amazing mother-in-law, I just said YES TO THE DRESS!!!! Rita at Lisa’s Bridal was just lovely and stuck with me from beginning to end! I am SO excited to walk down the aisle toward the man of my dreams!
Came in with my sister in law to be and the rest of the family to help my sister pick a wedding gown and we had the best time ever! Really great service and so much care and true heart went into finding her a gown. The lady was so real, listened so well, was so warming and picked out gowns she would have never thought she would love and did! We’re all excited to come back next week and get the wedding gown! Outstanding work! Best customer service we all have ever encountered for sure.
Hi. I just received a thank you note from Erika and it reminded me that I meant to write a review of my experience at Lisa’s Bridal. I went to your store on Aug. 13 with my fiance’ parents. My consultant, Erika, initially took me around the store to show me dresses and get a bit of input. Then she took initiative and brought gowns based on that. Based on the gowns she brought, I felt like she had a really good idea not only what suited me but also the style/feel that we were looking for. We were really impressed.
Overall, the store not only had a lot of selection, but a great consultant who made me feel like a bride. Other stores I had gone to seemed to have less selection or a consultant who relied on me to pick out gowns, which kind of makes the appointment overwhelming and a bit confused.
I felt like Erika was genuine and she didn’t pressure the sale. I left that day with 3 beautiful choices to think about, but came back two days after to purchase my dress.
Shelley was absolutely AMAZING to work with! Lisa’s was the fourth store I went to, and I was extremely overwhelmed and annoyed at most of the previous stores. I was feeling anxious and discouraged, but Shelley was so calming! She listened to my description, was genuine, and she was super gracious with us when we came back to the store three times to re try on the same dress! I said yes, and couldn’t be happier! Plus, it definitely had the best selection out of all the stores I went to!
Anyone who gets Vivian is so freaking lucky. She is amazing and pulled so many beautiful dresses that I wouldn’t have initially been drawn to. We found one my team loved… I said yes to the dress…then maybe… then no. She was understanding and didn’t put any pressure on me.
I came back a few weeks later and she was AMAZING again. We found a different dress that I loved and actually ended up purchasing (without pressure). I’m actually excited about my wedding day now and this is hugely due to Vivian’s help. Great experience.
Found my perfect dress this past Saturday! I was running a bit behind but the store was accommodating. Friendly atmosphere, I was a bit nervous as it was the first wedding gown shopping I have ever done, they made me feel like a princess. I am absolutely thrilled to finish planning my big day. Thank you!
I went to Lisa’s bridal today to look for a wedding dress and found the PERFECT one! Vivian was so helpful, careful in detail, and made me feel special! I will definitely be recommending Vivian at Lisa’s Bridal to all my friends and family who will be getting married in the future. As well I have been to several stores, and nothing compared to the design and quality of Lisa’s Bridal at very decent prices!! I can’t wait when my order comes in and the final dress fitting! Thank you Vivian for your outstanding service today!!!
We visited Lisa’s Bridal Salon yesterday and Annabelle assisted us with the dress fitting. She was absolutely amazing, she went above and beyond and you can tell she is very passionate about what she does and genuinely cares. She explained prices and all options for alterations, she pinned me up with lace where I wanted it and explained the cost of altering the back and any other parts. I feel like she was actually having fun trying on dresses with us. Anyone who goes to Lisa’s please ask for Annabelle you will not be disappointed.
Thank you so much for helping me find my dress today. Vivian was great and picked the perfect dress for me, which I love and didn’t want to take off. Great service, and one happy bride.
Can’t wait for my dress to arrive in a few months
I had an awesome experience at Lisa’s bridal im most certain my girl was Julie and she was amazing. I found my wedding dress on the first day looking and she made the experience unforgettable
Got my dress for graduation here. All the consultants were AMAZING and they made me feel so happy picking out a dress! Definitely would recommend
Just wanted to give a huge heartfelt thank you to the entire staff at Lisa’s Bridal. Right from my first appointment in April to my final fitting earlier this week, I was greeted by outstanding customer service, care and attention to detail. As you well know, selecting a bridal gown is a huge decision but Lisa’s Bridal made me feel confident and 100% happy with my purchase! Thank you ladies at Lisa’s Bridal!
Just went for my wedding dress fitting today and boy do these ladies take care of you!! My parents live across the country, so my mom was not going to be able to see me in my wedding dress with the veil at my fitting. I was hoping to FaceTime her, but my charger stopped working and my phone was about to die! Not only did the girls at Lisa’s scramble around the store to help find me a charger, but Sheila, the incredible seamstress that she is, is also a problem solver! She added my mom to her FaceTime so that we could make it happen. It brought some happy tears to all our eyes when my mom was able to see me from across the country!
Not only do I love their dresses, but the customer service at Lisa’s Bridal is incredible! Would highly recommend!
I luv luv luv the ladies at Lisa’s Bridal. I went for my first fitting and could not even get the dress over my hips (ordered my dress last year and recently found out I was pregnant) I was devastated that I couldn’t try on my dress. Sheila the seamstress was so calm and reassuring. She asked me to come back in an hour while she let out the seams. When I returned, I was able to try on my dress and discuss options for my ever expanding waist line. Both Diane and Sheila show true customer service and you can feel the love they have for their brides. They make you feel like family.
Brought my niece in to find a grad dress after looking in multiple cities and days on end. Couldn’t tell you how amazed I am & how happy she. The lady found her the perfect dress. Couldn’t be happier! Greatest customer service we have ever encountered. A young lady named shelly think her name was did an incredible job. Never had such a great experience because of her. Will be bringing my sister in law here now to get her wedding gown hands down best experiece Thanks to the young lady! Thanks Lisa bridal salon .
“Thank you for helping me find my perfect dress! Special thank you to Sheila for doing such an amazing job on the alterations”
I just purchased my wedding dress there this month, and Val was amazing at helping me find what I was looking for! She made the experience fantastic, and really helped me focus on how the dresses made me feel, as well as how they looked. Can’t wait until it arrives!
This was the first place I looked at to find my grad dress, and absolutely fell in love. I went to look in other dress stores, but nothing compared to quality and service of this one. The employees are very friendly and experienced. I’m extremely glad I bought my grad dress from here, not only because the dress was unique and absolutely gorgeous, but also because the alterations were extremely well done. I’m glad to have trusted my dress in their hands.
Overall, I’m very impressed and would definitely recommend this store to everyone.
Diane was the person whom helped me find my wedding dress. She made the experience amazing! If you ever go here, ask for Diane. She is a miracle worker!
Want to thank Lisa’s Bridal and Leading Man Tuxedo for everything you have done in making our wedding perfect. My wedding dress was beautiful! We originally went with another company for the men’s tuxedos and had a horrible experience with this other rental company – so we asked Leading Man for help!! The staff had no problems fitting 10 tuxedos for us in a very short period of time! The groomsmen looked handsome and all tuxedos were a perfect fit. We totally appreciate the hard work that the staff at Lisa’s Bridal and Leading Man Tuxedo did for us. Thanks again!
On August 26, my daughter and I dropped in just to see what type of grad dresses were available. As soon as we entered, we were warmly greeted by Diane. Diane was an amazing help! Based on the information my daughter gave her, Diane found several wonderful dresses to try on. Diane’s knowledge, listening skills, and honest input were invaluable. My daughter ended up leaving the store with HER perfect dress. I am very grateful and impressed with the service Diane provided us at Lisa’s Bridal Salon.
I just wanted to say that you guys have incomparable service, you are incredibly helpful, upbeat, and positive
I just wanted to say thank you to everyone that was there on Tuesday when I came in to look at dresses with my mom and Friend. I love my dress and Rita was an amazing consultant. I couldn’t be happier with how that day went thanks guys.
Thank You so much for everything that your Salon did for me, getting my wedding dress made and sent all the way to Australia! My wedding was over the weekend and I felt amazing in the dress! You and the staff helped make the process so much easier, thank a million!
Thanks for all your help Yesterday Vivian! So happy to have found such a perfect beautiful dress for my country wedding!!
Thank you so much for helping me find the right dress! you guys are honestly the best!:)
We would love to book you an appointment. Call us directly at 604-540-1968 or request your appointment online.