UPDATED December 2020:
What a year it has been! The good news is that we are ready to help you plan for the future. For some, that may mean picking up where you left off in your planning stage. For others, you may be beginning your planning and shopping. Whatever the case may be, we are here to help with a new and improved shopping experience.
What precautions are you taking in store?
We wear our masks, please wear yours.
Sanitizing touch points.
Hand sanitizer on hand and facilities to wash hands.
Each appointment will be escorted throughout the store to the area that they will have for the duration of their appointment.
When can I come in?
All visits are now by appointment only. Safety is of the utmost importance, so we want to offer people the space to feel comfortable. Arrival times are staggered to minimize, if not eliminate, arriving at the same time as another bride. As appointments sometimes arrive early or late, please be patient as we escort each party into their fitting room area before entering our reception area.
To ensure physical distancing we are asking that brides limit the number of guests at their appointment. In bridal, we are welcoming the bride plus 3 guests. Focus on bringing those that are closest to you, that will support you in making this important decision. Please do not ask about exceptions, this is for everyones safety.
Can I just pop in and look through?
To anticipate your arrival and be prepared to welcome you to the store, we ask that you schedule an appointment. Our brides deserve our undivided attention. The experience that we offer, with safety measures in mind, requires an appointment.
Has the ordering timeline been impacted?
All of our vendors and being proactive and careful in the acceptance of special orders. In some cases, rush orders are not being accepted. Orders placed in January are generally scheduled for May 2021, wedding dates must be after June 2021. Let us know your timeline, we are happy to reach out to our designers to see what we can do for you. Keep in mind, almost every dress is the store is available to purchase off the rack. If you are needing a dress sooner, we can help you with that. We also have seamstresses available to do your alterations right away.
Thank you for your support! We are in this together and it is only together that we can get through this. We are proud to be in this industry for over 40 years. We look forward to many more years of working with brides and their loved ones.
We would love to book you an appointment. Call us directly at 604-540-1968 or request your appointment online.